Dear valued client,
The spread of the coronavirus is affecting people’s lives all over the globe.
It is having a particularly strong impact on tourism and hospitality worldwide.
The situation surrounding the outbreak of COVID-19 is changing rapidly.
On March 14th, 2020 the Greek Government applied the measure of suspending the operations of all seasonal resorts until May 1st, 2020, in order to combat the spread of the virus.
Fully committed to offering safe holidays to our guests and clients and in accordance with the new Government’s measures, Batis’s Multiplex opening is postponed to 1st May, 2020, until further notice.
We are well aware that, due to these developments, at present we are sadly unable to offer you the kind of event’s services, that you have come to expect and enjoy.
For this, we offer you our sincere apologies.
Flexible rebooking - Changes to your booking
We remain committed to providing you with travel and event planning flexibility during this constantly changing situation.
Should you have booked an event with us within the next couple of months, with new restrictions being put in place on an almost daily basis, it is likely that you will need to make adjustments to your upcoming event bookings.
We offer rebooking provisions to help our clients as much as possible in these uncertain times.
These provisions apply to all events booked to date.
All events can be rebooked within the period starting from and including 1st of May, 2020 up to and including 31st December 2020, upon availability and provided that legislation/regulations will allow so.
Specifically, all events booked within 2020 can be rescheduled, free of any rebooking charges, within the same year, 2020.
Should you need to rebook, please know that our dedicated management team is available around the clock to help you with those changes.
However, please understand that, as the current situation is still evolving, it is possible that above rebooking options may be redefined.
Please rest assured that we at BATIS SA will continue to do everything in our power to welcome you safely and that you, our customer, will always remain at the heart of all our activities.
We encourage you to stay informed of the guidance provided by the World Health Organization and your local health authorities.
You will also find all the latest news regarding our operations during the coronavirus crisis at our website www.batis-sa.gr
Thank you for placing your trust in us.
Lena Garifallou | CEO